Category

ROI

FORBES: How To Make Branded Experiences Rock And Then Go Viral

By | Audience Engagement, Brand Experience, Event Trends, Freeman, Freeman Face to Face blog, ROI

Is Brand Experience the New Media Darling of the Marketing Mix?

Published by Chris Cavanaugh, EVP & Chief Marketing Officer, Freeman | Source: Freeman Face to Face blog

Today’s brands must engage and inspire to accelerate business results.

Earlier this week, the Exhibitions Mean Business campaign took to Capitol Hill for Exhibitions Day to help lawmakers understand why a thriving exhibitions and events industry is good for everyone. Last month, researchers at Ad Age noted in a recent report that overall promotion, events and experiential agency revenue is growing at a greater rate than advertising, PR, and media. Forbes writer Allen Adamson explains that “experiential branding has always been a part of the marketing toolbox, a promotional activity meant to encourage interaction with and immersion in a brand.”

Brand experience is hot right now, and why not? Nothing engages audiences like integrated brand experiences.

Adamson writes that when done right, a brand experience “helps people connect with a brand on a much more personal level than mass media allows, and generates a deeper feeling of emotional engagement, leaving a positive and lasting impression.” Why is that? Because when you boil it all down, whether B2B or B2C, the audience of our marketing efforts is comprised of people – real people who want to connect with like-minded individuals, inspire and be inspired, and experience something incredible. Adamson goes on to say, “Done really right, it gets people to share their experience, tell their version of the brand story, extending reach and awareness of the brand to a broader audience free of charge.” He refers to this viral impact as the Holy Grail and offers three rules for successful experiential branding: do something extraordinary; link to your brand’s core identity; and attract the right audience. These rules are spot on. Everything in the marketing mix must be rooted in your overarching business and marketing strategy and derived from your audience needs. In our oversaturated modern way of life, it takes something truly extraordinary, executed flawlessly, to cut through the clutter.

If I may, I would add another rule. Brand experiences must also accelerate business results and must be designed in a way to do so. Smart marketers are aligning their marketing portfolios and event portfolios on moving the business forward. To do this, a measurement and data collection plan must be in place, which is where the intersection of live events and digital technology is so exciting. As more event and audience engagement technologies emerge, we have more and more opportunities to collect data to give our audiences what they want and need, and ultimately accelerate business results, shorten sales cycles, and improve ROI.

Steal This Idea: How Top Brands Maximize Event ROI with Social Marketing

By | Audience Engagement, Event Trends, FreemanXP, Interesting Articles, ROI

katheine-zimoulis

By Katherine Zimoulis, Director, Marketing, FreemanXP

New data—Using social media marketing to amplify events

We have long advocated for the idea that live events and social engagement combined can be transformative for a brand or organization.

Social engagement is the secret sauce that makes everything stickier. Engagement, brand affinity, and amplification increase, helping to secure and strengthen the relationship with attendees and extending the brand experience beyond the four walls of an event to a larger audience—ultimately maximizing your event ROI big-time. To help prove this, we partnered with the Event Marketing Institute to develop research and survey a cohort of the world’s top brand marketers. We wanted to find out what works for them when it comes to social media marketing for events.

Here’s what we learned:

Growing Pains: The data doesn’t lie! 70 percent of brand marketers agree that viral efforts and social engagement are very important for events. They “get” the importance of creating memorable moments that can be shared across social channels. Yet only 16 percent say they are “very effective” at generating viral impact from their event, and only 21 percent feel they are “effective.”

Insider tip: Want to know what works when it comes to social strategy for events?

Click here to read more!

Freeman XP says 'Give Attendees What They Want: Second Screen'

By | Education, FreemanXP, Hot Technology, Interesting Articles, PCMA, ROI

Thousands of event marketers and marketing managers are descending upon the Windy City this week to learn more about what’s new and next in the live engagement space at PCMA Convening Leaders. One hot topic is the changing nature of today’s event audiences: Attendees are savvy, sophisticated, armed with smartphones, and eager to have their voice be heard. But events are not necessarily evolving as quickly as audiences, with many still relying on the stale “sage on the stage” format for general sessions and education.

Smart event marketers are shifting gears, and embracing today’s participatory economy. Encouraging attendees to share their ideas and engage in a two-way dialogue increases brand affinity and makes the overall experience much more enriching. And leading the charge in this transformation is second screen, a technology that will be on display this week at Convening Leaders.

Here are three reasons why embracing second screen technology is an incredibly powerful way to transform a live event…

Read more